Terms and Conditions
Last updated: October 1, 2026
Website Use
Use the website lawfully and do not interfere with store security, checkout, accounts, content, or other customers.
Product Information
We aim to present accurate descriptions, images, sizes, and prices. Packaging, color, availability, and details may change. Always review the physical product label before feeding.
Orders and Payments
Orders are offers to purchase and may be accepted, declined, limited, or cancelled. Taxes, shipping, discounts, and final totals are confirmed at checkout.
Shipping
Delivery estimates are not guarantees. Customers are responsible for providing a complete and accurate delivery address and promptly checking delivered food.
Pet Feeding Disclaimer
Fresh Pet Meal is a retailer and is not a veterinary service. Product information is general and does not replace advice from a veterinarian.
Limitation of Liability
To the extent permitted by law, liability is limited to the amount paid for the affected product. Rights that cannot legally be excluded remain unaffected.
Governing Law
These terms are governed by the laws applicable in Ontario, Canada, without limiting mandatory consumer rights that apply in your location.
Contact Information
Fresh Pet Meal is operated by Tone & Flow Studio Inc..
Email: [email protected]
Website: freshpetmeal.com
Business Address:
Tone & Flow Studio Inc.
100 Silk Twist Dr
East Gwillimbury ON L9N 0E5
Canada